Contact Us

Bitcoin Sportsbooks compares crypto betting sites for US bettors, and we hear from readers most often about the same handful of things: which sportsbook actually pays out fastest, whether a listed site still accepts new US customers, and how our odds comparisons and ratings are put together. This page explains what we can help with, what we can't, and the best way to reach us depending on what you need.

What we can help you with

We're a research and comparison site, not a sportsbook, so we can't process a deposit, settle a bet or access anyone's betting account. What we can do is point you in the right direction. Common reasons readers get in touch include:

• Asking how a specific crypto sportsbook on our list compares to another on odds, cashback, or welcome offers
• Flagging that a bonus, rate, or feature we've listed for a site appears to have changed
• Reporting a broken link, an outdated review, or a factual error you've spotted
• Suggesting a bitcoin or crypto sportsbook you think we should look at
• Asking general questions about how crypto deposits, withdrawals or anonymous play work on betting sites

If your question is about a live bet, a frozen account, a missing withdrawal or anything tied to a specific sportsbook's own platform, that has to go through that sportsbook's own support team — we simply don't have visibility into individual player accounts.

Questions about odds and ratings

Best odds is the focus of this site, so a fair number of messages we get ask how our rankings work. In short: we review publicly available odds, cashback structures, rakeback terms and welcome offers across the crypto sportsbooks we cover, and we weigh them against payout speed, game and market range, and the reliability of the crypto payment process. No sportsbook pays to move up the list. We do earn a commission if you sign up through a link on this site, but that arrangement never decides which site is rated higher — it just keeps the lights on so we can keep comparing.

If you think an odds figure, bonus term or cashback rate we've published for BetPanda, CoinPoker Casino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave has changed, tell us which site and what changed — that's the single most useful kind of message we receive, since terms on these sites can shift without much notice.

Before you reach out, check these first

A lot of common questions are already answered elsewhere on the site, which saves you waiting on a reply:

• General questions about who we are and how the site operates: see About Us
• Concerns about betting responsibly, setting limits, or recognising problem gambling: see Responsible Gambling
• Questions about how we use your data, cookies, or the legal terms of using this site: see Terms and Conditions

If you're weighing up whether crypto betting is even the right approach for you — deposit and withdrawal speed, keeping your betting activity private, or which coins a sportsbook actually accepts — those questions are worth asking us directly, since they don't always have a single fixed answer and depend on the sportsbook and the coin involved.

What to include so we can actually help

Vague messages take longer to answer. When you contact us, it helps to include:

1. The name of the specific sportsbook you're asking about, if relevant
2. What you were looking at (a review, a table, a listed bonus) and where on the site you saw it
3. What's wrong, unclear, or missing, described as specifically as you can
4. Whether you're a US-based bettor, since eligibility and available methods can differ by state

We read every message, but we don't offer live chat or phone support ourselves — this is an independent review site, not a sportsbook, so responses are handled by our editorial team rather than a support desk.

A note on privacy

Crypto betting appeals to a lot of readers precisely because it can be handled with more privacy than card or bank transfers. We take the same approach with anything you send us: contact details are used only to reply to your message, not shared with the sportsbooks we review, and not added to any marketing list you haven't asked to join.

What happens after you send a message

Every enquiry is read by a person on our editorial team, not routed to a sportsbook or third party. Corrections and factual reports get priority, since keeping the odds, bonus terms and rankings on this site accurate is the whole point of it existing. General questions about crypto betting, coin support or US eligibility get answered as time allows — we're a small team, so a detailed question may take a little longer than a quick correction.